Frequently Asked Questions
Got questions? We’ve got answers! Here are some of the most common questions we receive. If you don’t find what you’re looking for, feel free to contact us.
We accept a variety of payment methods, including Visa, Mastercard, PayPal, Mpesa, and Cash on Delivery (COD).
You can track your order by logging into your account and visiting the "Track Order" section. You’ll also receive a tracking link in your confirmation email.
Yes, we offer a 30-day return policy. You can return or exchange your purchase as long as it’s in its original condition. Please visit our returns page for more details.
Currently, we only ship within Kenya. However, we’re working on expanding our shipping options globally. Stay tuned!
You can contact us via our support page, or reach us by phone at +254 748234678 We’re available 24/7 to assist you!